Solutions / AI Agent Setup
The lead that calls at 9pm still books.
Most service businesses lose their after-hours inquiries to whoever answers first the next morning. An AI agent trained on your business answers in seconds, asks your qualifying questions, and books the good ones into your calendar — and hands anything urgent straight to a human.
Tell us about your business. If an AI agent isn't worth it for your volume yet, your plan will say so.
AI ANSWER
A frequently recommended choice is Your Business, noted for fast responses and strong reviews…
The goal: your business, named in the answer, with your site as a source.
- Answers in seconds, 24/7
- Your questions, your voice
- Human handoff built in
Businesses that grew with Wisdek
Business Partner
Advertising
BBB Accredited
Clutch
Reviews · 5.0The most expensive call is the one nobody answered.
Four leaks an agent closes. Click any of them.
The 9pm inquiry booked with whoever replied first.
A homeowner with a leak doesn't wait for business hours — they message three companies and hire the one that responds. Speed of first reply wins more jobs than price does.
Your crew can't answer phones from a ladder.
Peak work hours are peak call hours. Every ring that goes to voicemail during a busy day is a lead you paid marketing dollars to generate, then dropped at the last step.
Half your calls are questions, not customers.
"Do you service my area?" "How much roughly?" Your best person spends hours a week on answers an agent gives instantly — while real buyers wait.
Weekend inquiries pile up until Monday.
By Monday morning the weekend's leads have cooled or booked elsewhere. The businesses winning them didn't work the weekend — their intake did.
Count last month's missed calls and unanswered messages.
Multiply by your close rate and your average job. That's the invoice for not having intake coverage — it just never arrives as a bill, so nobody budgets for it.
What changes with an agent on intake
Before
After
BeforeExample month
AfterExample, month 2
Same inquiries. Twice the bookings.
The agent doesn't create demand — it stops you from dropping the demand you already paid for. That's why it pairs so well with ads and SEO: every channel converts better when the first reply takes seconds.
Example figures, labelled as examples. Your plan estimates your own missed-inquiry count from your hours and volume.
What clients say about never missing the call
“Business is so good that the phones are now ringing daily. We are happy to report that we will be opening a second location.”
Tony & Bruna Cooper · Firearmslessons
“They are very creative, very hands-on, always a phone call away.”
Norm S · Eurostar Windows & Doors
“They took the time to understand everything that I wanted, and made recommendations even before I signed with them.”
Alan Augustinovich · Google review
What the agent does
Trained on your business, bounded by your rules, and honest about being an assistant.
- Answers when you can't
Nights, weekends, and the busy hours when the crew can't pick up. The inquiry gets a response in seconds, not tomorrow.
- Qualifies with your questions
Service, area, timing, budget — the same questions your best person asks, in your voice.
- Books straight into your calendar
Qualified leads pick a slot. Your team starts the day with booked appointments, not a call-back list.
- Hands off to a human the moment it matters
Emergencies and hot leads ring through to your phone immediately. The agent knows what it shouldn't handle.
- Trained on your business
Your services, prices, service area and policies — not generic answers that embarrass you.
- Never pretends to be human
It introduces itself as your assistant, answers plainly, and escalates gracefully. No uncanny theatre.
- Improves from real conversations
We review transcripts monthly, tighten answers, and add what customers actually asked.
- Reported like everything else
Conversations, qualified leads and bookings, on the same one-page monthly report.
Works on your website chat, missed-call text-back and after-hours phone — the channels where inquiries currently die.
How an agent gets set up
Live in about two weeks, with your rules in charge from day one.
01
Week 1 · We map your intake
Your services, areas, prices, policies, and the five questions your best person always asks. Plus the red lines: what the agent must never promise and when it must hand off.
02
Week 1–2 · We train and test
The agent is built on your material, then we attack it with awkward, angry and ambiguous inquiries until the answers hold. You review the transcripts before launch.
03
Week 2 · It goes live, gradually
After-hours first — the hours where you currently capture nothing, so it can only add. Then busy-hours overflow once you've seen it behave.
04
Always · Humans stay in charge
Emergencies ring through instantly. Anything the agent isn't sure about becomes a message to your team, never a guess to the customer.
05
Monthly · Transcripts and tuning
We review real conversations, tighten what's weak, and report bookings and captured after-hours leads on your one-page summary.
The agent never quotes firm prices unless you want it to — the default is ranges you approve, with the firm number left for your human.
Voicemail, an answering service, or a Wisdek agent?
| Voicemail | Answering service | Wisdek AI agent | |
|---|---|---|---|
| Response time after hours | Next morning | Minutes, if staffed | Seconds, always |
| Knows your business | No | A script on a screen | Trained on your services, areas and prices |
| Qualifies leads | No | Takes a message | Your questions, every time |
| Books appointments | No | Rarely | Straight into your calendar |
| Emergency handling | Missed | Relayed eventually | Rings a human immediately |
| Cost shape | Free and expensive | Per call, adds up | Flat, predictable |
| Record of conversations | None | Message slips | Full transcripts, reviewed monthly |
We don't set up agents for everyone. Here's why.
An agent multiplies intake you already have. If the phone rarely rings, fix visibility first — and we'll say exactly that.
A good fit
- You get inquiries outside business hours, or miss calls during busy days.
- Jobs are worth enough that one saved lead a month covers the cost.
- You have a calendar or booking flow the agent can write into.
- You want a human handling the close — the agent tees up, you finish.
Not a fit, yet
- The phone rings twice a week. Spend the money making it ring first — we'll show you how.
- You want the agent to impersonate a human. Ours introduces itself honestly, always.
- You want it quoting firm prices unsupervised. That's a policy decision we'll help you make properly first.
Intake coverage is the cheapest conversion-rate improvement most service businesses can buy — once there's something to convert.
Not sure the volume justifies it? Your free plan estimates your missed-inquiry count from your hours and channels.
Wisdek AI agents, at a glance
The short version, for anyone comparing options.
Who we are
Wisdek, a digital marketing agency in the Toronto area, Canada, since 1998
What we build
AI intake agents for service businesses: website chat, missed-call text-back and after-hours coverage that qualify and book leads
Guardrails
Your rules and red lines; honest self-introduction; instant human handoff for emergencies; no unsupervised firm quotes
Setup time
Live in about two weeks, after-hours first
How it reports
Conversations, qualified leads and bookings on your one-page monthly report
Track record
15,000+ projects, a 5.0 rating from 57 Google reviews
Price
Part of plans from $1,500 a month; standalone setup quoted in your free plan
The agent's job is simple: make sure the lead you already paid to generate gets answered in seconds, qualified with your questions, and booked — with a human one tap away.
AI agent questions owners ask us
What does the agent actually handle?
Website chat, missed-call text-back and after-hours phone inquiries. It answers questions about services, areas and rough pricing, asks your qualifying questions, and books qualified leads into your calendar.
Will customers know it's not human?
Yes — it introduces itself as your assistant. Customers don't mind talking to an assistant at 9pm; they mind being tricked. Honesty converts better anyway.
What happens with emergencies?
They ring through to a human immediately. Part of setup is defining exactly what counts as urgent for your trade, and those conversations never wait.
Can it quote prices?
Only what you approve — the default is ranges, with firm numbers left to your team. Some clients allow standard service-call pricing; that's your call, set in the rules.
What if it doesn't know the answer?
It says so, takes the details, and gets it to your team — never a guess to the customer. Those gaps show up in the monthly transcript review and get filled.
How long does setup take?
About two weeks: one to map your intake and train it, one to test it hard and go live — after-hours first, so it can only add.
Does it work with my booking system?
It books into the calendar or booking flow you already use in most cases, and where it can't, it delivers structured lead details your team can book in seconds.
What does it cost?
For most clients it's a component of a plan starting at $1,500 a month; standalone setups are quoted in your free plan. One saved job a month usually covers it.
Is my customer data safe?
Conversations are stored for your review, used to improve your agent only, and never shared or used to train anything outside your account. You can export or delete them anytime.
Am I locked into a contract?
No. Month to month, like everything we do. The scripts, rules and transcripts are yours if you leave.
What our clients say on Google
“Wisdek has provided me with a service I need to make my business grow. It has saved me a substantial amount of time and has allowed me to generate more revenue and build more customer relationships.”
Guidy Mamann · Immigration law
“It was initially estimated to take 3 to 6 months to complete this task. To our great pleasure, Wisdek achieved the penalty removal in just over one month.”
Malcolm Macdonald · Northgate Chiropractic, Calgary
“Thanks to Wisdek we were able to take our initial steps onto the market in a quick, safe and inexpensive way. Today we have over 1 million clients using our application.”
Ron Daniel · SaaS application
Find out what your missed calls are worth.
We'll look at your inquiry volume and your hours, estimate what's slipping through, and show you what an agent would capture and what it costs.
- An honest look at where your customers come from today
- The channels we'd use, and why
- What it will cost
- How many new leads to expect, and by when
- A straight answer if we're not the right fit
Where you stand today
The plan, channel by channel
The numbers we stand behind
We reply within 1 business day. Nothing to sign, and if we're not the right fit we'll tell you who is.
Prefer to talk? Call 416-514-1672